FTTH/Broadband Service Order

FTTH (Fiber to the Home) and broadband services are essential for modern connectivity needs. Managing service orders, especially during mass rollouts, can be challenging without the right tools. STONELINX provides a tailored solution for automating FTTH/Broadband service provisioning, ensuring seamless and efficient activation of services.

With STONELINX, service providers can leverage centralized management to configure customer premises equipment (CPE) remotely. The Auto Provision feature facilitates consistent and accurate configuration of devices such as ONTs (Optical Network Terminals) and modems, reducing manual errors and deployment times. This is complemented by Auto Telemetry, which continuously monitors network health and service quality, allowing providers to ensure that new connections meet expected performance standards.

Additionally, the platform supports real-time diagnostics and fault detection, enabling faster resolution of issues that may arise during the onboarding process. For instance, the system can pinpoint connectivity disruptions or signal strength issues, allowing technicians to address them before customers experience service degradation. By integrating these tools, STONELINX enhances the efficiency of service deployment while maintaining a high level of customer satisfaction.